从7月到9月，从中国到全球，三一电动叉车全球服务万里行持续火热进行中。研发与售后服务组成多支小分队，奔赴世界各地，深入经销商与终端客户一线。跨越6大洲、40余个国家，为全球客户提供全方位服务，赢得客户一致高度认可！

From July to September, from China to the world, the SANY Electric Forklift Global Service Tour is in full swing. R&D and after-sales service teams have formed multiple small squads, traveling around the world and working on the front lines with dealers and end customers. Spanning 6 continents and more than 40 countries, they are delivering all-round service to customers worldwide and earning high recognition from customers.

英国｜UK

过去一年，三一电动叉车业务在英国高速增长，获得越来越多经销商和客户的青睐。8月，三一电动叉车售后服务团队与多家经销商团队开展面对面交流和设备实操培训。并深入了解一线的反馈和建议，将当地客户的需求和建议融入下一阶段产品改进与研发。

Over the past year, SANY Electric Forklift has grown rapidly in the UK, winning the trust of more and more dealers and customers. In August, the SANY Electric Forklift after-sales service team held face-to-face exchanges and hands-on equipment training with several dealer teams. They also gained in-depth frontline feedback and suggestions, incorporating local customer needs and suggestions into the next stage of product improvement and R&D.

客户心声｜Customer Voice

Rack-N-Stak：“这不仅是一次设备培训，更是一次深入交流。我们的工程师能够充分了解三一叉车、提出问题并分享现场经验，也让我们更加有信心为选择三一的客户提供专业的技术支持。”

Rack-N-Stak: "This was more than just equipment training—it was an in-depth exchange. Our engineers were able to fully understand SANY forklifts, raise questions, and share field experience. It also gives us greater confidence to provide professional technical support to customers who choose SANY."

Complete Material Handling Limited：“我们非常期待三一的新产品。总部工程师亲自来到现场开展培训，让我们的团队能够更深入地了解三一叉车，也为即将到来的产品发布做好了充分准备。”

Complete Material Handling Limited:"We are very excited about SANY's new products. Having engineers from headquarters come to our site for training gave our team a deeper understanding of SANY forklifts and prepared us well for the upcoming product launch."

澳大利亚｜Australia

在澳大利亚，三一售后服务工程师深入经销商一线，开展技术支持与专业培训，以更及时、更专业的服务能力，为当地客户提供坚实保障。

In Australia, SANY after-sales service engineers worked closely with dealers on the front lines, providing technical support and professional training to deliver faster, more professional service capabilities and solid support for local customers.

巴西｜Brazil

由于巴西物料搬运场景多元且复杂，客户对叉车的高可靠性、长时间作业和本地化服务提出了更高要求。在巴西，三一电动叉车研发与售后团队走访多家经销商与客户，联合本地服务工程师开展设备巡检、实操培训，调研各类复杂工况，不仅为当地的设备稳定运行提供更坚实保障，更通过收集市场与设备痛点，推动产品及本地化方案优化。

In Brazil,material handling environments are diverse and complex, customers have higher requirements for forklift reliability, long operating hours, and localized service. The SANY Electric Forklift R&D and after-sales teams visited multiple dealers and customers. Working together with local service engineers, they carried out equipment inspections and hands-on training, and studied a range of complex working conditions. This not only provides stronger support for reliable local equipment operation, but also helps improve products and localized solutions by collecting market and equipment pain points.

非洲｜Africa

从赞比亚到津巴布韦，三一电动叉车在非洲越来越多国家实现从0-1销售突破。在交付设备的同时，售后服务工程师同步开展操作培训，帮助客户快速掌握设备使用方法。针对当地矿山、物流及仓储等应用场景，三一将持续提供更加贴近实际需求的电动化解决方案。

From Zambia to Zimbabwe, SANY Electric Forklift is achieving 0-to-1 sales breakthroughs in more and more African countries. Along with equipment delivery, after-sales service engineers also provide operator training to help customers quickly learn how to use the equipment. For local applications such as mining, logistics, and warehousing, SANY will continue to provide electric solutions that are more closely aligned with real needs.

波兰｜Poland

波兰是三一电动叉车在东欧的重要市场，服务万里行期间，三一售后服务团队在客户现场与客户零距离沟通，联动本地工程师开展技改调试，快速根据客户需求，完成驾驶室、程序、装配等优化和升级。并积极倾听客户关于配件和本地化配置的需求，以专业技术保障东欧客户使用无忧。

Poland is an important market for SANY Electric Forklift in Eastern Europe. During the Service Tour, the SANY after-sales service team communicated directly with customers on site and worked with local engineers on technical modifications and commissioning. Based on customer needs, they quickly completed optimizations and upgrades to cabs, control programs, assembly, and more. They also actively listened to customer needs for parts and localized configurations, using professional expertise to keep customers in Eastern Europe running smoothly.

服务万里，信赖相随

Miles of Service, Miles of Trust

以上的记录只是众多服务案例的缩影，目前，三一电动叉车服务万里行的征程还在继续。未来，三一电动叉车将持续依托全球化专业化服务与本地化支持，让服务始终在客户身边，把保障落到设备一线，以更快响应、更专业服务，与全球客户携手共创绿色、高效、可靠的物料搬运未来。

The stories above are just a snapshot of many service cases. The SANY Electric Forklift Global Service Tour is still ongoing. In the future, SANY Electric Forklift will continue to rely on global professional service and localized support to keep service close to customers and put support right where the equipment is working. With faster response and more professional service, we will work together with customers worldwide to build a greener, more efficient, and more reliable future for material handling.